Reference

Legal terms for Indian access

m1000rr sets out the legal terms that shape your access, your account records and the way we handle requests from India.

Access RulesAccount RecordsLocal LawContact Path
m1000rr Legal terms for Indian access
CONTACT ROUTES

Where to send legal requests

If you need a copy of the current legal text, a correction to your account details, or a question on how a clause applies, send a written request through the channels below.

Email request Use your registered email if you want us to check a term, confirm the version you accepted, or point out a detail that should be corrected. We match the message to the account before we reply, so the right record stays attached.
In-account message Send a message from inside your account when the request is about access, consent records or a page change you want us to consider. This keeps the thread linked to your login history and reduces back-and-forth on identity checks.
Written escalation If you want a formal trail, write in plain English with your full name, registered contact and the clause you want checked. We log the request, keep the reference number and answer in the same channel when possible.
DATA AND RECORDS

How we handle records and access

We keep legal records only for the period needed to run your account, settle disputes and meet the checks that apply in your region.

Data capture

We ask for only the details needed to open the account, match your requests and complete legal checks that local law requires. We do not use extra fields that have no clear purpose, and we avoid collecting stray copies of documents.

Cookie use

Essential cookies keep you signed in, remember consent choices and avoid repeated checks on every page load. Preference cookies can be cleared from your browser if you want a fresh session, but core legal records still stay with the account.

Login security

Your password, device and login history help us spot odd access. If a sign-in looks unusual, we can ask for a fresh check before we process legal or account changes, and we may pause the request until it is cleared.

Record retention

We keep the page version, consent record and support trail for as long as needed to answer disputes, meet local duties and finish routine audits. After that, records are reduced or removed where allowed, using the least detail needed.

Change requests

If your name, contact detail or consent record needs an update, send the request from the registered account path and tell us what should change. We verify the request before we act on it, and we keep a brief audit trail.

Contact trail

For any legal query, use the same email or in-account channel so the thread stays together. That lets us match the question with the right record, follow the page date and send a clear reply without mixing it with other requests.

Legal questions you may ask

These questions cover access, record use, page changes and the way we respond to legal requests. If your situation is different, send the details from your registered account and tell us which clause you want checked. We will answer under the current page date and any local rule that still applies. Where local law allows, we will explain what can change, what must stay on file, and what action we can take next so you can decide your next step.

No. Access depends on local law, and we only allow account use where that law permits it. If your region is restricted, the page and account flow should not be used until the law changes.

We keep the details needed to open your account, verify requests, match transactions and handle legal checks. That usually includes your registered contact, sign-in record and the page version you accepted.

Yes. Send a request from your registered address or in-account message, and we will check what can be shared under local law. We may ask for a matching detail before we release anything.

Essential cookies help keep you signed in and remember choices on the legal pages. If you clear them, you may need to repeat consent steps or sign in again on the next visit.

Write the exact detail you want changed, use your registered contact and include the page date if you have it. We verify the request against the record before we update anything, and we may ask one follow-up.

We replace the page with the current version and keep the older record for reference where needed. If a change affects your account, we note it in the contact trail and answer your query.