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How m1000rr Handles Your Personal Data

At m1000rr, we take the handling of your personal data seriously — every piece of account information, payment detail and session record is managed under a clear set…

Data collected only for account operationUPI, Paytm, PhonePe transaction records securedYour right to access or delete dataIndia-applicable privacy standardsDirect contact path for all data requests
m1000rr How m1000rr Handles Your Personal Data
DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you have a question about this policy, want to see what data we hold on your account, or need to raise a deletion request, our team is reachable through three direct…

Email — Data Team Send your request to our dedicated privacy address. Include your registered email and account number so we can locate your record without delay. We respond within 48 hours on working days.
Live Chat — Account Support Open the chat widget from any page on m1000rr.vip and select the Data and Privacy option. A support agent can confirm what information we hold and log a formal data request on your behalf.
Help Centre — Written Form Our help centre includes a structured data-request form that routes directly to the privacy team. This is the fastest path for deletion, correction or data-export requests under applicable Indian law.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We protect your account and personal data through a set of technical and operational controls that apply from the moment you register to the point your account is closed.

Encryption in Transit and at Rest

All data exchanged between your device and m1000rr.vip is encrypted. Stored account records — including payment identifiers for UPI, Paytm and PhonePe — are held in encrypted databases with access limited to authorised personnel.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. Analytics cookies help us understand which pages are used most. You can adjust cookie settings from your browser at any time.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication. Any login from an unrecognised device triggers a verification step sent to your registered mobile number or email before access is granted.

Data Retention Schedule

We keep active account data for the lifetime of your account. After closure, transaction records are retained for the period required by applicable Indian financial regulations, then deleted. Non-essential marketing data is removed within 30 days of account closure.

Who Can Access Your Data

Within m1000rr, data access is role-based: support agents see only what they need to resolve your query. Payment processors like UPI networks, Paytm and PhonePe receive only the fields required to complete a transaction, nothing more.

Requesting Changes or Deletion

You can request a copy of your data, ask us to correct inaccurate details, or submit a deletion request at any time through email or the help centre form. We process requests within 30 days unless a statutory hold applies.

Your Privacy Policy Questions

The answers below cover the data questions we receive most often. If your question is not addressed here, use the live chat or email channel listed in the contact section above.

We collect your name, email address, phone number and date of birth at registration. If you deposit via UPI, Paytm or PhonePe, the relevant payment identifier is also stored to match transactions to your account.

We do not sell your data. We share it only with payment processors — such as UPI networks, Paytm and PhonePe — and with service providers who operate strictly under data-processing agreements with us, receiving only the minimum fields they need.

Send a data-access request to our privacy email or submit the help centre form. Include your registered email and account number. We will compile and send your data export within 30 days of receiving the verified request.

Yes. Submit a deletion request via email or the help centre form. We will remove non-essential data promptly. Transaction records required by applicable Indian financial regulations are retained for the statutory period before deletion.

Non-essential data, including marketing preferences, is deleted within 30 days of account closure. Financial transaction records are kept for the period mandated by applicable Indian law, then permanently deleted from our systems.

We use session, preference and analytics cookies. Session cookies are essential for login. Preference and analytics cookies can be disabled through your browser settings; doing so may affect how some parts of the site display or remember your settings.

Reach our privacy team by email or live chat, selecting the Data and Privacy category. We acknowledge queries within 48 hours. If you remain unsatisfied, you may escalate to the relevant data-protection authority under applicable Indian law.